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Important

Only API keys on our Conversations platform are eligible to use this API version. Refer to the Platforms section of our Platform & API Concepts documentation to learn which platform your API keys are on.

Display inappropriate feedback

Inappropriate feedback can be displayed on reviews, questions, answers, and comments. To display inappropriate feedback, API key configuration is required. Contact Bazaarvoice Support to enable this feature.

Upon enablement, each review object will have the count of inappropriate feedback votes received. When user-generated content (UGC) receives inappropriate feedback via the Report a Review button, the content is sent back to Bazaarvoice for remoderation (human moderation).

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Note:

The default inappropriate feedback count for remoderation is 1. However if you want modify this limit, contact Bazaarvoice Support.

Below are two examples – one with no inappropriate feedback votes and another with two:

Examples

The following examples demonstrate feedback requests. For a complete overview of using the Conversations API to gather and display feedback, refer to the Feedback Submission tutorial.

No inappropriate feedback

(
    ...
    Results : [
        {
            Id: "6876723",
            ReviewText: "Curabitur pulvinar nulla ut mauris varius i..."
            ...
            TotalInappropriateFeedbackCount: 0,
            ...
        }
    ]
}

Ellipses (…) in above example indicate elements have been removed for clarity.

With inappropriate feedback

(
    ...
    Results : [
        {
            Id: "6876723",
            ReviewText: "Curabitur pulvinar nulla ut mauris varius i..."
            ...
            TotalInappropriateFeedbackCount: 2,
            ...
        }
    ]
}

Ellipses (…) in above example indicate elements have been removed for clarity.