Overview
Important
- The Enterprise package is required to access the Bazaarvoice Product Sentiments API. To get started, contact Bazaarvoice Support.
- To use the Bazaarvoice Product Sentiments API, you must first create a Product Sentiment API Key. Details on how to create the key are available at this link.
Building consumer insights from the review text using Natural Language Processing (NLP), the Sentiment API is the latest addition in Bazaarvoice’s API ecosystem. Bazaarvoice’s in-house Sentiment Analysis technology extracts following sentiments about the products from their reviews
- Positive sentiment
- Negative sentiment
- Common keywords used by consumers
- High quality marketing quotes that can be used in promotions and other campaigns
The Sentiment API allows users to interact with sentiment data through various endpoints outlined below:
| Method | Endpoint | Description |
|---|---|---|
| GET | /summarised-features | Provides top 5 best and worst features for a product with an option of associated quotes. |
| GET | /summarised-features/{featureId}/quotes | Provides quotes for a specific feature of a product. |
| GET | /features | Provides all features for a product. |
| GET | /quotes | Provides top positive quotes for a product. |
| GET | /expressions | Provides all expressions for a feature of a product. |
Updated 1 day ago