Customer
Data Point Added to API

With 80% of consumers being more likely to buy from a
company that provides a tailored experience,it is clear that
shoppers want to be seen, heard, and treated as individuals.

You can now access the email address associated with a
specific customer's content submission to enrich customer
interactions, profiles, and workflows outside of the
Bazaarvoice platform.

User Profile API

Consumers want to be treated for who they are – 
individuals with unique characteristics, tastes, and
preferences.

You can now gather all data that a consumer has
ever submitted with a specific email address for
Ratings & Reviews and Questions & Answers. This
can then be easily matched across other platforms
to augment your understanding of each shopper
and optimize experiences.

Direct Video Upload with
Review Submission

Shoppers crave genuine narratives that showcase
products in action and videos attached alongside written
reviews provide just that.

Capture more of these videos than ever before by
enabling customers to submit videos directly within the
review submission experience.

Four new authenticity features

What’s in your shoppers’ best interest, is our interest.
Our goal is to help your brand stay informed of policy
changes, compliant with governing bodies, and
transparent with your customers. 

This is why we’ve released a series of features to do
exactly that: