Troubleshooting
Use the following table to help you troubleshoot the errors you receive from the API.
| HTTP Error Code | Troubleshooting |
|---|---|
| 400 Bad Request | - Missing or incorrect required parameter |
- Missing header Content-Type: application/json | |
- Use of an Accept header that precludes a JSON response | |
| - Incorrectly constructed email authentication token | |
| 401 Unauthorized | - Missing, invalid, or incorrect API key for environment or client |
| - Ensure client name in path is correct | |
| 403 Forbidden | - API key missing from request or not enabled |
| 404 Not Found | - Ensure path includes exactly /subscriptions/, all lowercase |
| - Ensure email type is correct, all caps | |
| 405 Method Not Allowed | - Incorrect HTTP method. Use GET to request email addresses, and POST to submit |
| 596 Service Not Found | - Ensure path includes exactly /notifications/, all lowercase |
Still having trouble? Contact support for assistance.
Updated almost 2 years ago