Overview
Building consumer insights from the review text using Natural Language Processing (NLP), the Sentiment API is the latest addition in Bazaarvoice’s API ecosystem. Bazaarvoice’s in-house Sentiment Analysis technology extracts following sentiments about the products from their reviews
- Positive sentiment
- Negative sentiment
- Common keywords used by consumers
- High quality marketing quotes that can be used in promotions and other campaigns
The Sentiment API allows users to interact with sentiment data through various endpoints outlined below:
Method | Endpoint | Description |
---|---|---|
GET | /summarised-features | Provides top 5 best and worst features for a product with an option of associated quotes. |
GET | /summarised-features/{featureId}/quotes | Provides quotes for a specific feature of a product. |
GET | /features | Provides all features for a product. |
GET | /quotes | Provides top positive quotes for a product. |
GET | /expressions | Provides all expressions for a feature of a product. |
Updated 6 months ago