Troubleshooting

Error Codes

HTTP Error CodeTroubleshooting
400 Bad Request
(When submitting)
Missing or incorrect required parameter Missing header Content-Type: application/json Use of an Accept header that precludes a JSON response. Incorrectly constructed email authentication token
401 Unauthorized Missing, invalid, or Incorrect API key for environment or client Ensure client name in path correct
403 ForbiddenAPI key missing from request or not enabled
404 Not FoundEnsure path includes exactly /customer-transactions/, all lowercase
405 Method Not AllowedIncorrect HTTP method. Use GET to request transactions, and POST/Patch to submit

If you need further assistance, please contact Bazaarvoice support.