---
updatedAt: 2026-03-30T09:17:27.000Z
agentTools:
  projectIndex: https://developers.bazaarvoice.com/v1.0-ResponseAPI/llms.txt
---

# Overview

> ⚠️ Important
>
> The **Enterprise** package is required to access the **Bazaarvoice Response API**. To get started, contact [Bazaarvoice Support.](https://developers.bazaarvoice.com/v1.0-ConversationsAPI/page/support#how-to-contact-bazaarvoice-support)

The Response REST API allows you to respond to consumer reviews using code. Use the Response API to craft responses to **negative** or **positive** reviews, or address **questions** raised in reviews.

**Note:** Response authors must be brand-savvy and authorized company representatives.

The following image represents a Client Response to a review:

[block:image]
{
  "images": [
    {
      "image": [
        "https://files.readme.io/06a65c537c2a7713d8e63971568b90f0645c7832df2f320dab3a556954971085-SuperHike.png",
        "",
        ""
      ],
      "align": "center",
      "border": true
    }
  ]
}
[/block]

The Bazaarvoice Response API supports the following actions:

* [Creating review responses](/v1.0-ResponseAPI/docs/create-client-response)
* [Reading review responses](/v1.0-ResponseAPI/docs/read-client-response)
* [Updating review responses](/v1.0-ResponseAPI/docs/update-client-response)
* [Deleting review responses](/v1.0-ResponseAPI/docs/delete-review-response)

The Bazaarvoice Response API follows the [JSON API specification](https://jsonapi.org/format/). API responses include `relationships`, `data`, and `links`. [Author response](/v1.0-ResponseAPI/docs/author) and [Review response](/v1.0-ResponseAPI/docs/review) endpoints are also exposed to support the JSON API specification.

## Common use cases

You can create your own centralized review response management dashboard. This will eliminate the need for your team to sign in to the Bazaarvoice **Ratings & Reviews** solution. The Response API empowers clients and approved partners to integrate review response features programmatically into their systems.

* Bazaarvoice clients can immediately leverage the Response API.
* If you're not a Bazaarvoice client, reach out to <partner-support@bazaarvoice.com> to become an approved partner.

## Effort level

Using the API is different from using our Bazaarvoice-hosted Ratings & Reviews application. You'll need to build your own application by leveraging Bazaarvoice's data services. The API returns data in a machine-readable format, which you'll need to integrate into your own hosted application. Consequently, Bazaarvoice clients must possess substantial technical resources and capabilities to effectively employ this API.

### Technical requirements

Your team should have the following proficiencies:

* Web application development
* Client/server interaction based on the [HTTPS](https://tools.ietf.org/html/rfc2818) protocol
* The ability to process [JSON](https://www.json.org/)
* User authentication with [OAuth2](https://oauth.net/)
* Data storage and retrieval

### Team members

Your team should consist of at least **one developer** familiar with the technical requirements above.

Depending on your project scope, your team may require individuals with the following skills:

* Network engineering and administration
* Project management and planning
* Web and graphic design
* Software testing